GMC - Delivery Protocols

MyGMC App

1. Have the consumer download the MyGMC app

2. View video for instructions

Wifi

1. Access Wi-Fi Settings:

   1. On the infotainment screen, go to settings and select "Wi-Fi."

2. Connect Your Device:

   1. On your device, select the vehicle's hotspot and enter the password.

   2. Watch how to connect to Wi-Fi​​.

Remote Functions

1. Lock/Unlock:

   1. Press the lock button to lock, and the unlock button to unlock doors.

2. Remote Start:

   1. Press the lock button, then hold the remote start button.

3. Trunk/Liftgate Release:

   1. Press the trunk/liftgate button twice.

4. Panic Alarm:

   1. Hold the panic button to activate the alarm.

   2. More Info

Rear Cross Traffic Alert (Reverse Alerts):

1. Explain that this feature helps detect approaching vehicles from either side when reversing out of parking spaces, providing visual and audible alerts to prevent collisions.

Traffic Jam Assist:

1. Demonstrate how this feature assists with driving in heavy traffic by automatically controlling the acceleration, braking, and steering to maintain a safe distance from the vehicle ahead and stay within the lane.

Driver Attention Alert:

1. Explain that this system monitors driving behavior and provides alerts if it detects signs of drowsiness or inattention, encouraging the driver to take a break.

Driver Monitoring:

1. Describe how this feature uses sensors to monitor the driver’s attention and alertness, and provides warnings if the driver seems distracted or inattentive.

Traffic Sign Recognition:

1. Show how this feature detects and displays traffic signs such as speed limits, stop signs, and no-entry signs on the dashboard or head-up display, helping the driver stay informed about current road regulations.

Active Driving Display:

1. Explain that this feature projects important driving information, such as speed, navigation instructions, and safety alerts, onto the windshield within the driver’s line of sight, enhancing focus and reducing the need to look away from the road.

Rear Seat Reminder:

1. Inform the driver that this feature alerts them to check the rear seats before exiting the vehicle, helping to ensure that nothing, especially children or pets, is left behind.

Review Centre Display Settings:

1. Show the owner how to access and navigate the centre display.

2. Guide them through adjusting brightness, contrast, and layout preferences.

3. GMC Infotainment System Setup Guide

Set Audio Sound and Settings:

1. Demonstrate how to access audio settings via the centre display.

2. Adjust sound balance, bass, treble, and select audio sources (AM, FM, Bluetooth).

3. Audio Settings Tutorial

Review Vehicle Settings:

1. Guide through the vehicle settings menu to customize locks, signals, and lights.

2. Show how to adjust auto-lock, light sensitivity, and turn signal preferences.

Review Device Settings:

1. Explain how to pair and manage devices via Bluetooth.

2. Show how to access the device management menu and delete old devices if necessary.

Review Voice Commands for Phone:

1. Demonstrate how to use voice commands to make calls, send texts, and control navigation.

2. Practice a few common commands with the owner to ensure they are comfortable using them.

Explain Tool Bar Options:

1. Show the different toolbar options on the centre display, such as shortcuts to home, audio, navigation, and settings.

2. Explain how to customize the toolbar for easier access to frequently used features.

Review Bluetooth Audio:

1. Demonstrate how to stream music via Bluetooth from a paired device.

2. Show how to select Bluetooth as the audio source and control playback through the vehicle’s controls.

3. Direct the consumer to find more detailed instructions and visual aids, refer to the GMC Owner’s Manual which provides comprehensive guides and troubleshooting tips for the infotainment system and other vehicle settings.

Rear Power Liftgate and Height Adjustment:

1. Show the owner how to open the power liftgate using the key fob, the button inside the vehicle, or the button on the liftgate itself.

2. Demonstrate how to adjust the liftgate height by stopping it at the desired height and pressing and holding the liftgate button until it beeps. This will set the height to the new position.

3. Helpful Video

Fluid Checking (Engine Oil, Coolant, Windshield Washer):

1. Show the locations of the engine oil dipstick, coolant reservoir, and windshield washer fluid reservoir under the hood.

2. Explain how to check the engine oil level using the dipstick, ensure the coolant level is between the minimum and maximum marks, and top up the windshield washer fluid as needed.

Multi-Info Display Operation:

1. Guide the owner through the multi-info display using the steering wheel controls.

2. Show how to navigate through different screens to access information such as fuel economy, trip details, and vehicle settings.

Intelligent Drive Mode Including EV Mode:

1. Explain the different drive modes available, including the EV mode for electric operation (if applicable).

2. Show how to switch between drive modes using the mode selector button and explain the benefits of each mode.

Driver Position Memory:

1. Demonstrate how to set the driver seat, mirrors, and steering wheel positions.

2. Show how to save these settings to the memory buttons, allowing for easy recall of the preferred driving position.

Third Seat Walkthrough:

1. Show how to access the third-row seats by folding the second-row seats forward.

2. Demonstrate how to fold and unfold the third-row seats to maximize cargo space or accommodate additional passengers.

3. For additional details, GMC support page offers comprehensive guides and instructions on these features.

Owner's Manual

1. Show the consumer the Owner’s Manual of their vehicle

Perform Service Intro

Suggested service intervals and set first appointment