Subaru - Delivery Protocols

Owner’s Information Kit

• Manuals and Getting Started Guides

• Warranty Information

  • New Vehicle Limited Warranty - Basic Coverage 3yrs/36k miles

  • Powertrain Limited Warranty - Powertrain Coverage 5yrs/60k miles

• Maintenance Schedule

  • See “Warranty and Maintenance Booklet”

• In Case of Emergency

  • See “Owner’s Manual” In Case of Emergency Section

MySubaru Mobile App

• From your phone, you can monitor your vehicle’s health, schedule service, access owner resources, and use STARLINK Safety and Security controls like remote start and lock. Download the MySubaru App for Free on the AppStore or Google Play.

Key & Lock Locations

• Two sets of keys (including Master Key/Key Fob and Valet Key)

Keyless Access

• Keyless access with push-button start system allows you to perform the following functions when you are carrying the access key fob

  • Locking and unlocking doors, fuel filler lid, and rear gate/trunk

  • Starting and stopping the engine (Models with Push-Button Start System)

  • Arming and disarming the alarm system

Power Rear Gate with Memory Height

• Opening & Closing

• Memory Height Setting

  • With the Memory Height function, you can set where the Power Rear Gate gate stops when it opens. This is a great feature to limit the upward travel of the rear gate to ensure you can reach it or to prevent the rear gate from contacting a garage ceiling.

Driver Position Adjustment

• Position Adjustments

• Steering Column

• Seatbelt Adjuster

• Head Restraint

• Passenger Position Adjustment

Side and Rear View Mirrors

• Mirror Adjustment

• Heated Exterior Mirrors

Power Windows

• Auto-Up/Auto-Down Drivers and Front Passenger Windows

• Power Moonroof

Climate Controls

• Automatically Adjustable Climate Control

• Heated Front Seats

USB/AUX

Power/Charging Outlets

Instrument Panel Controls

Steering Wheel Controls

Headlights

• On/Off/Auto/DRL

• Fog Lights

• LED Steering Responsive Headlights

  • The Steering Responsive Headlights (SRH) system aims the headlight beams in the direction you are steering, improving visibility at corners and intersections when driving at night.

• High Beams

• High Beam Assist

  • This function uses the EyeSight cameras to automatically switch the headlights between high and low beam settings, enhancing safety for both you and other drivers on the road. To activate High Beam Assist, set the headlight control switch to the “AUTO” position and push the headlight lever forward to the high beam position.

Turn Signals

Windshield Wipers

• Intermittent Wiper Orientation

• Windshield Wiper De-icer

• Rear Wiper Arm

• Rear Vision Camera Washer

Overhead Controls

Combination Meter

• Gauges, Indicators, & Warnings

• Combination Meter Display (CMD)

  • The CMD provides audible signals, visual alerts, and reminders in the event you become drowsy or distracted.

Starting the Vehicle

• With and without Push-button Ignition

Driving the Vehicle

• Continuously Variable Transmission (CVT)

  • The Continuously Variable Transmission is electronically controlled and provides two different driving modes: Normal and Manual.

• Low Shift Mode

  • Used when the engine power needs to be high while the vehicle speed is low. This mode sets the gear ratio low, and can be used for: Engine brake, climbing steeper inclines, avoiding using your brakes on slopes, and driving through mountains.

Auto Start-Stop

• The Auto Start-Stop system is designed to automatically stop and restart the engine when the vehicle is stationary for a short period of time (while waiting for a traffic light or in a traffic jam) after the engine has warmed up. The system operates in order to reduce fuel consumption, exhaust emissions and undesired idling noise. The Auto Start-Stop system can be turned on and off in the Center Information Display by using the Auto Start-Stop button on the Home screen. (NOTE: The system will default to On after the vehicle has been shut off)

Electronic Parking Brake

• To apply/release the parking brake, depress the brake pedal and pull/push the parking brake switch up/down. To automatically release the parking brake, gently press the accelerator pedal. (NOTE: Automatic parking brake release will not work unless all the doors are closed and your seatbelt is fastened

Auto Vehicle Hold

• Auto Vehicle Hold gives your feet a break by automatically holding your Subaru in place when it is at a complete stop, such as at a traffic signal, even after you release the brake pedal. The function works when the select lever is not in the “P” position. The function can be turned on/off by selecting the Auto Vehicle Hold button on the home screen in the Center Information Display. Depress the accelerator pedal or brake pedal to release the Auto Vehicle Hold. (NOTE: For this system to work, your driver’s door must be closed, and your seatbelt must be fastened. Make sure to turn off this function before entering an automatic car wash.)

X-Mode (R) with Hill Descent Control

• X-Mode is the integrated control system of the engine, All Wheel Drive, and Vehicle Dynamics Control (VDC) systems for driving with bad road conditions. Using X-Mode, you can drive more comfortably even in slippery road conditions, such as mud or snow, including uphill and downhill. You can activate the system when the vehicle speed is less than 12 mph. If the vehicle speed reaches 25 mph while X-Mode is active, the system is cancelled. X-Mode can be quickly turned on or off in the Information Bar or Vehicle Control Menu.

• The Hill Descent Control function helps maintain a consistent vehicle speed when driving down steep hills or declines. HDC is automatically activated and set in standby mode when X-Mode is activated. The HDC indicator appears when in standby mode, and the indicator will flash when HDC is operating.

SI-Drive

• Subaru Intelligent Drive (SI-Drive) is an advanced engine management system with driver-selectable modes tailored to suit different conditions and different moods.

  • Intelligent Mode - Maximizes fuel efficiency, reduces emissions, and delivers greater smoothness. (Urban settings and stop-and-go driving)

  • Sport Mode - Delivers smooth engine performance at any driving speed. (Best setting for all-around driving)

  • Sport Sharp Mode - Delivers a refined, torque-rich response. (Best for performance driving)

Refueling

• Fuel Filler Lid location

• Unlocking fuel filler lid

• Closing (NOTE: The Check Engine warning light may illuminate if the fuel filler cap is not tightened properly.)

Icons-Screens-Controls

Bluetooth

• Pairing

• Hands-Free Calling

  • Android Setup

  • Apple Setup

Driver Profiles

• Creating a Driver Profile provides many benefits beyond just pairing a phone. The profile records and remembers station presets, sound preferences, phone favorites, screen icons and placement.

Multimedia

• SUBARU STARLINK Multimedia combines the radio along with the ability to connect your phone through Bluetooth to the multimedia system for making calls, sending text messages and listening to your favorite songs on your phone.

  • AM/FM Radio

  • SiriusXM Radio

  • SiriusXM Free Trial

  • Other Media (Ex. CD, AUX, USB)

Voice Recognition

• Press to activate the built-in voice recognition function. Press and hold to activate the Apple CarPlay/Android Auto voice recognition function.

  • With SUBARU STARLINK, simple voice commands can control features like navigation, entertainment, phone calls, and, on select models, climate control. A microphone is located in the overhead console. You do not need to speak directly into it to activate the voice command features. Press the voice recognition switch to start the voice recognition system. Press and hold the switch to cancel it.

Applications

• STARLINK Apps

• Apple CarPlay

• Android Auto

• MySubaru

Wi-Fi Hotspot

• AT&T Wi-Fi Hotspot

• AT&T Wi-Fi Hotspot Free Trial

STARLINK Safety & Security

• STARLINK Safety and Security services are designed to help in your time of need. These include Advanced Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Stolen Vehicle Recovery, the added convenience of Remote Engine Start with Climate Control, and so much more. With the SUBARU STARLINK® system integrated into your vehicle, advanced safety and security technology is just a button press away. The SUBARU STARLINK experience includes in-vehicle call center support, maintenance and diagnostic alerts as well as remote services that keep you connected to your Subaru vehicle. Located in the overhead console of most Subaru vehicles are the red SOS and blue i-button . Both buttons link you to the SUBARU STARLINK call centers that are there to support you 24 hours a day, 7 days a week.

• STARLINK SOS Button

  • The SOS button is for SOS Emergency Assistance

• STARLINK iCall Button

  • The i-button is for Enhanced Roadside Assistance or Concierge (if subscribed).

Rear Vision Camera

• This function provides a clear view of the area behind the vehicle to help avoid obstacles. Using a wide-angle camera mounted on the rear of the vehicle, an image is automatically displayed on the multimedia screen when you place the select lever in the “R” position. The displayed image features a centerline indicator, colored distance markers, and dynamic guidelines that move as the steering wheel is turned.

Blind-Spot Detection with Rear-Cross Traffic Alert

• Rear Cross Traffic Alert (RCTA)

  • This function detects a vehicle approaching from either side as you reverse, helping you check the rear and side areas of the vehicle when moving backward. If RCTA detects a vehicle approaching from either side while moving backward, the system provides visual and audible warnings: The BSD/RCTA approach indicator light(s) on the side mirror(s) flash, the BSD/RCTA warning indicator appears in the upper corner of the Rear-Vision Camera display, and a warning buzzer sounds.

• Blind Spot Detection (BSD)

  • Blind Spot Detection senses if a vehicle is traveling at the same relative speed in your blind spot and provides a visual warning. If the system detects a vehicle in your blind spot, the BSD/RCTA approach indicator light in the corresponding side mirror frame illuminates. If you operate the turn signal lever in the direction the BSD/RCTA approach indicator light is illuminated, the system provides an additional level of warning by rapidly flashing the BSD/RCTA approach indicator light.

• Lane Change Assist

  • Lane Change Assist (LCA) provides an additional level of protection by warning you of rapidly approaching vehicles in the neighboring lanes. If LCA detects a vehicle approaching at a high speed in the neighboring lanes, the BSD/RCTA approach indicator light in the corresponding side mirror frame illuminates. If you operate the turn signal lever in the direction the BSD/RCTA approach indicator light is illuminated, the system rapidly flashes the BSD/RCTA approach indicator light.

• On/Off Controls

  • See Center Information Display

EyeSight

• Pre-Collision Braking

  • This function helps prevent or minimize a frontal collision with another vehicle, pedestrian, or other objects by providing visual and audible warnings. Warnings are displayed in the Combination Meter Display with audible beeps. If you take no corrective action, the system automatically reduces engine power and applies the brakes with increasing force to help prevent or minimize the collision.

• Pre-Collision Brake Assist

  • This function activates when the Pre-Collision Braking System is activated, the system determines that there is a high risk of collision with an obstacle in front, an you apply the brakes. The function assists by applying additional pressure to the braking system to decrease stopping distance.

• Pre-Collision Throttle Management

  • This function is designed to help prevent you from unintentionally accelerating into a stopped vehicle or other obstacle by reducing engine power. Warnings are displayed in the Combination Meter Display with audible beeps. (Can be turned on/off in the Center Information Display)

• Automatic Emergency Steering

  • The Automatic Emergency Steering function activates when the Pre-Collision Braking System has activated and there is an extremely high possibility of a collision with an obstacle ahead. When travelling at 50 mph or slower, the function uses the EyeSight cameras and rear radar to determine if there is enough space to safely avoid a collision with the object ahead, detecting lane markings and making sure that there are no other objects in front as well as behind, such as oncoming vehicles or pedestrians. Once activated, automatic steering support is provided to avoid the collision while staying within the lane. After a collision is avoided, the system continues steering assist and brake control to maintain the vehicle in its lane until the vehicle stops.

• Lane Departure Warning

  • This function provides audible and visual warnings if you are about to depart your lane of travel. Using the EyeSight camera, the Lane Departure Warning function identifies lane markings when traveling at speeds of approximately 30 mph or greater. Land Departure Warning does not provide any corrective actions.

• Lane Sway Warning

  • This function detects repetitive or unusual side-to-side vehicle movement within a lane of travel that may indicate a drowsy or inattentive driver. Using the EyeSight camera, the Lane Sway Warning function activates to identify lane markings when traveling at speeds of approximately 37 mph or greater and deactivates when vehicle speed falls below 25 mph. Warnings are displayed in the Combination Meter Display (CMD) with audible beeps. Lane Sway Warning does not provide any corrective actions.

• Lead Vehicle Start Alert

  • This function will provide a visual and audible alert when a stopped vehicle in front of you begins to move, and your vehicle remains stationary. Warnings are displayed in the Combination Meter Display with audible beeps. Lead Vehicle Start Alert is helpful in situations where you may become temporarily distracted at a traffic light, and the vehicle ahead begins to move.

• Advanced Adaptive Cruise Control

  • This system provides cruise control with the ability to keep a safe distance from the car in front of you. Using the EyeSight camera, the Advanced Adaptive Cruise Control function identifies vehicles in front of you in the same lane, and your vehicle follows the vehicle in front (up to the maximum of your set speed). While following, your vehicle will automatically maintain a following distance that corresponds to the speed of the vehicle in front.

• Lane Centering

  • The stereo camera detects lane markings (including Botts’ dots) of the lane and the lead vehicle, and the system assists the steering operation by working with the electric power steering to help keep your vehicle in its lane when driving on expressways, freeways and interstate highways. This function can be used by pressing the Lane Centering switch when Advanced Adaptive Cruise Control is activated. When driving at speeds of 0 mph to approximately 90 mph, the system detects the lane markings and/or the lead vehicle and assists you with steering in order to keep the vehicle close to the center of the lane.

• Conventional Cruise Control

  • Conventional Cruise Control maintains a constant traveling speed you set, but it does not adapt to the other vehicles in front of you. To activate Conventional Cruise Control, press the Adaptive Cruise Control On/Off button to set Advanced Adaptive Cruise Control into standby status. Then, with Advanced Adaptive Cruise Control in standby status, press and hold the “Increase Distance” or “Decrease Distance” button on the steering wheel for approximately two seconds.

• On/Off Controls

  • See Center Information Display

• EyeSight Care & Handling

  • EyeSight Doc

Rear Passenger Area

• Rear Seat Belts

• Rear Seat Fold Down

• Child Safety Locks

• LATCH/Anchor

• Rear-Seat Reminder

Rear Cargo Area

• Cargo Cover

• Tool Kit

• Spare Tire

Roof Cargo

• Capacities/Limitations/Restrictions

Towing

• Capacities/Limitations/Restrictions

• Trailer Stability Assist

  • Trailer stability assist helps your vehicle maintain control on the road, especially while hauling a hefty load. This system works by sensing trailer sway via yaw sensors. If it detects an unusual amount of sway, the system can slow down individual wheels to better stabilize the vehicle and trailer. This can prevent you from losing control and causing damage to your vehicle.

Hood Release & Prop

New Vehicle Break-In

• The performance and long life of your Subaru are dependent on how you handle and care for your Subaru while it is new. Follow these instructions during the first 1,000 miles:

  • Do not race the engine.

  • Do not allow the engine speed to exceed 4,000 rpm except in an emergency.

  • Do not drive at one consistent engine or vehicle speed for a long time, either fast or slow.

  • Avoid starting suddenly and rapid acceleration, except in an emergency.

  • Avoid hard braking, except in an emergency

Fluid Inspection Points

Tire Pressure Monitoring System

• Your Subaru has a Tire Pressure Monitoring System (TPMS) that tracks the pressure of each individual tire. The TPMS screen shows individual tire pressure in the Combination Meter Display. Use the “i” switch and arrows to display the TPMS screen.