Contents x
    Audi - Delivery Protocols
    • 21 May 2024
    • Dark
      Light
    • PDF
    Contents

    Audi - Delivery Protocols

    • Updated on 21 May 2024
    • Dark
      Light
    • PDF
    Article summary

    Resources for Review:

    Audi IQ — model specific overviews

    Audi MMI — more info on the infotainment system

    Owner’s Manual

    App/Integrations

    1. App Walkthrough — myAudi app setup

    2. Wifi (if equipped) — Audi WiFi setup

    3. Garage door opener (Homelink) — Homelink connection

      1. If the customer has a garage door, simply have them get their opener, on the bottom screen of the infotainment system hit the button that is a house with an arrow, follow the prompts on the screen and hold the opener near the rear view mirror.

    Car Overview ☑️

    1. Remote Functions

      1. Engine Start/Stop:

        1. In the myAudi app, go to the "Engine Start/Stop" section, and follow the prompts to start or stop the engine remotely.

      2. Vehicle Locator:

        1. Access the "Vehicle Locator" feature in the app to view the current location of your Audi on a map.

      3. Climate Control:

        1. Adjust the climate control settings in your Audi remotely, allowing you to heat or cool the interior before getting into the vehicle.

        2. Navigate to the "Climate Control" section in the myAudi app and adjust the temperature, fan speed, and airflow direction as desired.

      4. Remote Horn and Lights

        1. Function: Activate the horn or flash the lights of your Audi remotely to help locate the vehicle in a crowded parking lot.

        2. How to Use: Use the "Horn/Lights" feature in the myAudi app to sound the horn or flash the lights of your Audi.

      5. Vehicle Status Check

        1. Function: View real-time information about your Audi's status, including fuel level, mileage, tire pressure, and maintenance alerts.

        2. How to Use: Access the "Vehicle Status" section in the myAudi app to check various vehicle parameters and receive notifications for maintenance alerts.

      6. Audi Connect Services

        1. Function: Access a range of connected services through Audi Connect, such as navigation, roadside assistance, and remote diagnostics.

        2. How to Use: Explore the Audi Connect menu in the myAudi app to access available services and features.

      7. Audi Remote Garage Pilot (if equipped)

        1. Function: Park your Audi remotely in a garage using your smartphone, without needing to be inside the vehicle.

        2. How to Use: Activate the Remote Garage Pilot feature in the myAudi app and follow the on-screen instructions to park the vehicle remotely.

      8. Audi Virtual Cockpit Customization

        1. Function: Customize the display settings and layout of the Audi Virtual Cockpit instrument cluster remotely.

        2. How to Use: Access the "Virtual Cockpit" section in the myAudi app to personalize the display settings and layout according to your preferences.

    2. Review voice commands

      1. Phone Call & Navigation

        1. After connecting the car to Bluetooth, use the button on the steering wheel to make a phone call as well as stating that you want directions somewhere. For more information watch this video.

    3. Suggested service intervals and set first appointment

    Navigation ☑️

    • Plan route using voice recognition

      • Activate Voice Recognition: Press the voice recognition button on your Audi's steering wheel or infotainment system controls. Alternatively, you can use the wake-up phrase (e.g., "Hey Audi" or "OK Audi") if your vehicle supports it.

      • Initiate Navigation: Say a command to initiate the navigation system. For example, you can say "Navigate to [destination]" or "Find [destination]".

      • Specify Destination: Speak the specific destination you want to navigate to. You can mention an address, point of interest (POI), or a saved location in your navigation system.

      • Confirm Destination: The system will recognize your voice command and display the suggested destination on the infotainment screen. Confirm the destination if it's correct.

      • Select Route Preferences (if prompted): If the system provides multiple route options, you may be prompted to choose one based on preferences such as fastest route, shortest route, or avoiding toll roads. Respond accordingly.

    EV Specific Features

    1. Locate the Charging Ports and Explain AC/DC Operation:

      1. Identify the charging port(s) on the vehicle.

      2. Explain to the customer how alternating current (AC) and direct current (DC) charging work for the vehicle.

      3. Explain the E-Sound Feature for Pedestrian Awareness:

    2. Inform the customer that the car emits a sound when reversing to alert pedestrians of its movement.

    3. Demonstrate Energy Recuperation Using Paddle Shifters:

      1. Show how to use the paddle shifters to engage energy recuperation.

      2. Mention that the brake pedal also automatically activates recuperation.

    4. Daily Mechanical Brake Cleaning Activation:

      1. Explain that the mechanical brakes are cleaned daily during the first deceleration from speeds over 45 mph.

      2. Discuss how this cleaning process affects the brake feel.

    5. Instruct on Auto/Manual Regenerative Braking Settings in MMI®:

      1. Guide the customer on how to choose between automatic and manual regenerative braking settings using the MMI® system.

      2. Recommend watching the instructional video for more information.

    6. Explain High-Performance Braking System Characteristics:

      1. Describe the features of the high-performance braking system.

      2. Discuss the potential for brake dust and noise.

    7. Demonstrate Vehicle Preconditioning and Charging Timers:

      1. Show how to set vehicle preconditioning and charging timers.

      2. Include instructions on using the myAudi App for these settings.

    8. Describe Battery and Power Meters in the Virtual Cockpit:

      1. Explain the battery and power meter displays in the vehicle’s virtual cockpit.

    9. Clarify the “Range Mode” Setting in MMI®:

      1. Provide details about the “range mode” setting available in the MMI® system.

    10. Discuss Battery Preconditioning for Optimal Charging:

      1. Explain how to use Audi MMI Navigation for battery preconditioning to achieve optimal charging.

    11. Demonstrate Connecting and Disconnecting the Vehicle’s Charger:

      1. Show the correct procedure for connecting and disconnecting the vehicle’s charger (if applicable).

    12. Instruct on Manually Releasing the Charging Connector:

      1. Teach how to manually release the charging connector during a malfunction.

      2. Emphasize that the parking brake must be engaged and the vehicle doors unlocked.

    Safety Features

    • Audi Pre Sense

      • Function: Pre Sense is a suite of safety technologies that can help detect and mitigate potential collisions with other vehicles, pedestrians, or obstacles.

      • Features: Pre Sense City, Pre Sense Basic, Pre Sense Rear, Pre Sense Front, and Pre Sense 360.

    • Audi Side Assist

      • Function: Monitors the vehicle's blind spots and alerts the driver if there is a vehicle in the adjacent lane.

      • Features: Visual alerts in the side mirrors and optional active intervention to prevent lane changes into occupied lanes.

    • Audi Adaptive Cruise Control (ACC)

      • Function: Automatically adjusts the vehicle's speed to maintain a safe distance from the vehicle ahead.

      • Features: Can bring the vehicle to a complete stop and resume driving in stop-and-go traffic.

    • Audi Lane Assist

      • Function: Helps the driver stay within their lane by providing steering assistance or warnings if the vehicle drifts out of its lane without signaling.

      • Features: Lane Departure Warning (LDW) and Lane Keeping Assist (LKA).

    • Audi Traffic Jam Assist

      • Function: Assists with steering, acceleration, and braking to help the driver navigate congested traffic situations.

      • Features: Provides semi-autonomous driving capabilities in traffic jams at lower speeds.

    • Audi Park Assist

      • Function: Assists with parallel and perpendicular parking maneuvers by automatically steering the vehicle into parking spaces.

      • Features: Uses ultrasonic sensors and/or cameras to detect parking spaces and guide the vehicle into position.

    • Audi Night Vision Assistant

      • Function: Detects pedestrians or larger animals in low-light conditions and provides visual warnings to the driver.

      • Features: Infrared camera technology to enhance visibility beyond the range of the headlights.

    • Audi Intersection Assist

      • Function: Monitors cross traffic when approaching intersections and provides warnings or intervention to prevent collisions.

      • Features: Can apply the brakes to mitigate or avoid collisions with crossing vehicles.

    • Audi Rear Cross Traffic Alert

      • Function: Warns the driver of approaching vehicles when reversing out of parking spaces.

      • Features: Audible and visual alerts to indicate the direction of the approaching vehicle.

    • Audi Emergency Assist

      • Function: Detects if the driver is incapacitated and initiates emergency braking to bring the vehicle to a safe stop.

      • Features: Activates hazard lights, unlocks doors, and calls emergency services for assistance.

    MyAudi App:

    Audi Wifi:

    Homelink:

    Audi Voice Controls:

    Regenerative Braking Settings:

    Was this article helpful?
    What's Next
    ESC

    Eddy AI, facilitating knowledge discovery through conversational intelligence